Quality
Quality Control & Certifications
Every slab, tile and fixture is inspected before it leaves India — so what you approve is exactly what arrives at your port.
- FOB · CFR · CIF
- Mundra · Kandla · Nhava Sheva
- All GCC ports
Quality Assurance
Inspected Slab by Slab, Certified for Export
Our quality team checks every batch for thickness, flatness, polish gloss, colour consistency and edge chipping. Test reports and certifications are provided as applicable to each product.
ISO 9001:2015 quality system
Documented production and inspection procedures (replace with your certificate number).
Stone test reports
Water absorption, density, flexural & compressive strength per ASTM C97 / C99 / C170 from NABL-accredited labs.
Tiles to ISO 13006 / EN 14411
Porcelain and ceramic tiles tested for water absorption, breaking strength and slip resistance.
Sanitary ware to EN 997 / EN 14688
Flush performance and water-saving dual-flush options; CE marking where applicable.
SASO / SABER support
Product and shipment conformity guidance for Saudi Arabia where required.
Pre-shipment inspection
SGS / Bureau Veritas / Intertek inspection can be arranged at buyer’s request.
Our QC Procedure
Inspection at Every Stage
Quality is the reason Gulf buyers re-order. Our inspection plan follows the material from the quarry or factory to the container door:
- Block / batch selection — marble and granite blocks are chosen for colour, pattern and soundness; tiles and sanitary ware are booked from a single production batch where possible.
- Processing checks — thickness and calibration (tiles ±0.5–1 mm), flatness, polish gloss readings, resin quality and edge finish.
- Grading & shade matching — slabs are graded (premium / standard / commercial), numbered and dry-laid; tiles are checked for shade, calibre and rectification.
- Sanitary ware tests — glaze defects, flush performance, trap seal and fitting accessories.
- Packing inspection — ISPM-15 fumigated wood, foam/plastic between polished surfaces, strapping, corner protection and carton marking.
- Loading photographs — slab numbers, crate marks, container number and seal shared before sailing.
Independent pre-shipment inspection by SGS, Bureau Veritas, Intertek or your nominated agency can be arranged at the buyer’s cost. Laboratory test reports for natural stone (ASTM C97, C99, C170, C503/C615) and tiles (ISO 10545 series) are available on request.
FAQ
Quality Questions
Can we inspect the material before shipment?
Yes. You can visit, appoint a third-party inspector, or approve by live video call and detailed photos.
What happens if there is breakage in transit?
Breakage is rare thanks to our packing, but CIF shipments are insured. Report any damage with photos at unloading and we will support the claim.
Do you provide certificates for tiles?
Yes. Factory ISO certificates and test reports to ISO 13006 / EN 14411 are available; CE documentation for selected products.
Planning a project in the GCC?
Send your BOQ today. Get product photos, specifications and an FOB / CIF quotation for Jebel Ali, Dammam, Jeddah, Hamad, Sohar, Shuwaikh or Khalifa Bin Salman port.